Errant Ramblings: Mitzi Szereto’s Weblog

As users of social media, we’ve all been the targets of online marketers and spammers and webcam girls. Of course, social media is still fairly new, and the boundaries are continually being tried and tested, not to mention pushed. We’ve all made mistakes and, we hope, learned from them. This isn’t the first time I’ve addressed this issue (see Tweet Tweet Tweet: Will Someone Please Shoot That Effing Bird?). However, there really needs to be some form of established etiquette – because the methods being employed to get one’s message across are getting out of hand.

Now I’m not exactly a novice on this subject. In fact, I’ve even given talks about the use of social media (see Social Media For Creative Artists). Although I’m going to focus on those in the writing and book business, I’m sure we can find parallels in other fields. As everyone knows, I’m a big user of Facebook. I’ve worked very hard to establish myself on the site and build up a fan and friends base. I always try to be respectful of others and respectful of the space of others. Meaning: I do not post my “advertising” on people’s personal profiles or personal fan pages. By advertising, I mean self-promotional content.

This is the kind of thing you often see manifesting itself in sneaky posts on your wall – you know, the ones that say “nice to meet you,” but a “nice to meet you” that happens to include a very handy link to a website or the jacket of a book. Add to this the practice of tagging someone in order to get your content onto their page. Further add to this a reply tweet that uses your Twitter name to spread someone else’s message. And these are just the subtle methods.

More blatant forms of such promotional trespass consist of folk posting content designed to draw attention to themselves and their product without even attempting to disguise what they’re doing with a personal message, plastering these website links and book jackets, not to mention book trailers and book events right smack dab onto your wall like a giant neon sign. Perhaps they justify this activity by saying so-and-so is a Facebook friend (and possibly a fellow writer), so I guess that means I can be a squatter in his or her house.

Wrong!

I mean, it’s bad enough when this happens on your personal profile, but you won’t believe the number of times I’ve had to remove the advertising of various individuals from my fan pages. I mean, I’ll have a fan page for a book of mine (for instance In Sleeping Beauty’s Bed), and these cheeky buggers will post a book jacket and link to THEIR book on MY book’s fan page. Excuse me, but this is really taking the piss!

Now I’m all for self-promotion as everyone knows, only this is not the way to go about it. I realise things are tough out there, and I know it’s likewise tough to make a buck, but for pity’s sake, use some common sense. If you’re posting to a fan page or group page or even a personal page that indicates it accepts and welcomes these kinds of posts, then fine. But to randomly post on personal profiles, groups and fan pages that are clearly NOT an interactive billboard asking for your advertising (and you can see no evidence to indicate that it is), well, that’s just plain tacky and rude. In fact, it’s SPAM.

Of course you can always remove these posts, and I do it all the time. However, there’s only so much I’ll tolerate when it keeps continuing, especially from the same individuals. Allowing yourself to be a graffitied wall to benefit and promote someone else’s agenda is not going to make them like you. (They don’t like you – they’re using you!) Rather than outright removing said person from my friends list, I try to give them a chance to mend their ways by making my displeasure known via a polite note requesting they cease and desist. You’d think this forthright and civil approach would work and therefore generate an embarrassed apology, right? Well, think again.

A recent SPAM-fest I was made the victim of came from some supposed “book reviewer” who listed quite an impressive CV of where he’d reviewed books. I received a Facebook friend request from said person, and I thought, well sure, of course I’d like him as a friend – until I started to get daily posts on my wall of his various book reviews, none of which were even of my books! Now excuse me, but what in hell is that about? Did my Facebook profile suddenly turn into Publisher’s Weekly? Needless to say, I sent him a polite note requesting he kindly refrain from said behaviour. And get this: he actually un-friended me as if I’d done something wrong!

Awhile back I had another bizarre run-in with some Norman Bates of a poet I’d never heard of. This individual’s personal information was vague to say the least, unless you count the hazy photos of her that looked as if they’d been taken when Nixon was president. It seemed she was hiding behind some paid membership website – and she was continually posting on my Facebook profile and various fan pages advertising said website. When I asked her to stop spamming me, I got a nasty message, followed by some extremely nasty, erroneous, and downright libelous comments she attempted to publish on my website. Had they not been so pathetically inspired by professional and personal jealousy I’d have reported her to my web-host (and my lawyer).

Then just the other day an author posted her book release event on my profile wall, likewise tagging me for the event, following it up by posting her book trailer. Since when did Mitzi Szereto become Barnes & Noble? Hey, I have my own books to sell! Rather than send a message, I removed her from my friends list. I’m not going to be nice with second chances anymore, especially when I end up being disrespected for it. Yes, I’m interested in seeing what others are doing, but I’d prefer not to have it forced on me via a space which is supposed to be for my use and under my control, especially when I can easily find out what’s happening in my newsfeed and by visiting friends’ profiles and pages! I post many things, a lot of which are not self-promotion (I’m big on animal welfare groups such as StopCrush.Org and Charlie to the Rescue), so I find it annoying to get a post that’s not only irrelevant to me, but serves no purpose other than to get a free ride off my hard graft. I don’t much care for freeloaders, nor do I know anyone who does.

So if you want to mark your territory, use your OWN personal profiles and pages to get your message out rather than trespassing on those of others – or else ask permission before you post or tag as a method of self-promotion. It’s called “having good manners!”

If you’re an author, you have a certain expectation that your work will, at some point, be noticed and reviewed. And with online booksellers such as Amazon allowing for the bibliophile equivalent of Joe the Plumber to post their reviews at the click of a mouse, there’s more chance than ever that something you’ve had published will actually be reviewed by someone. Sounds good, huh? – all nice and egalitarian! Well, in theory, yes. In practice, however, it has its pitfalls…

Unbiased "customer" reviewer

…The main one being that an unbiased review by Joe the Plumber-turned-Reviewer may not, in fact, be so unbiased. One of the most recent and highly publicised examples of this involves historian Orlando Figes, who wrote negative reviews of his competitors’ books on Amazon. This sounds like something straight out of an episode of Inspector Morse, minus the murder and Oxford setting. Now imagine, if you will, the number of times this happens that we don’t get to hear about. I suspect it is not at all uncommon and has probably happened to most authors at some point in their careers, whether they’re aware of it or not.

I’ve had a handful of suspect reader/customer reviews myself, and the instant I read them a red flag went up, because they didn’t sound as if they were written by a layperson at all. In fact, I’d hazard a guess that they might actually have been penned by someone who either had a “competing” book out or who submitted work to me that I rejected. I’ve edited a number of anthologies and dealt with a number of egos, so believe me, this is not as paranoid as it sounds. There are just certain things that ring false, and after awhile you get good at spotting them.

So is it a personal attack or a way of trying to swing the vote away from a competitor by lambasting his/her book? Like, duh! Anyone who thinks it’s a touchy-feely love fest in the book business is living in another hemisphere, especially in this era of dwindling imprints and dwindling disposable incomes to pay for such luxuries as books. The expression “dog eat dog” didn’t come out of nowhere. Heck, I wouldn’t be at all surprised if whoever coined the phrase was a writer!

The point is, these reader/customer reviews are intended to be unbiased and absent of any agendas (or vendettas). Joe buys book, Joe reads book, Joe loves or hates book, then gives us his verdict by writing a review – at least this is how it is in theory. The key to having this process work is very simple and straightforward – unbiased book reviewing from the general book reading/buying public that is not subject to any outside influences. However, it seems that the purity of the process is becoming even more corrupted in ways beyond those mentioned previously. For example, what about authors/editors who give away free copies of their books to any Tom, Dick, Harry (or Joe) who will agree to post a review? Is it likely that someone who is handed a free book direct from the hot little hands of an author is going to write a review proclaiming that said book is total shite? The odds are they won’t, even if the book IS total shite. So much for that unbiased reader/customer review from Joe, eh? Now I’m all for self promotion (as we all know!), but this is crossing the line into the inappropriate – and I’m not sure how happy the average book buyer will be to discover that all those rave reviews posted by other “customers” were actually solicited in this manner.

When I look at reviews posted on Amazon or other sites, I tend to give more credence to those from legitimate and established publications and websites (ie Publishers Weekly, The List, Midwest Book Review, The Library Journal), professional book reviewers, and websites/bloggers/authors who have some sort of track record as book reviewers (and are accountable for their words by using their real names). Mind you, even so-called “legitimate” reviews can be laced with a bit of subjective arsenic. Professional reviewers have agendas too, and it isn’t unknown for them to trash a book for personal reasons.

Of course it isn’t only books that fell prey to this kind of thing. There are product reviews as well on these sites. Some time back I heard about negative reviews on various websites that were discovered to have originated from competing brands, which wanted to get one over on their competition. I’m sure it continues to go on, but again, the average consumer is likely unaware of it.

I am certainly not advocating the annihilation of reader/customer reviews. But when no one is guarding the hen house, how can you ever be entirely sure of their legitimacy? You can’t. The point is, take these reader/customer reviews with a grain of salt. Although the majority are probably kosher, rest assured there are some that are otherwise. So buyer beware!

Teddy Tedaloo reads "In Sleeping Beauty's Bed: Erotic Fairy Tales"

No, I’m not talking about what you think (or hope) I’m talking about. Nor am I talking about Depeche Mode‘s Dave Gahan. As you may already know, I’ve blogged about Dave before – he was one of my very first Facebook friends! (Alas, our relationship has since gone pear-shaped, and we’re no longer speaking.)

No, I’m talking about Teddy Tedaloo, who’s one of my most devoted fans. Well, he’d better be, since I pay the rent. Though I really wish he’d stop singing that damned Pet Shop Boys song all the time; it’s beginning to get up my nose. I love you, you pay my rent, indeed! Mind you, when it comes to fans, he has plenty himself, if his Facebook group is anything to go by… and my long-distance phone bill. When my shipment of author copies for In Sleeping Beauty’s Bed: Erotic Fairy Tales arrived the other morning courtesy of my publisher Cleis Press in San Francisco, who do you think couldn’t wait to tear open the box?

You guessed it.

I didn’t even get a chance to make a cup of tea before Ted was already in the kitchen rustling about in the knife drawer to find something to slice open the box with. The next thing I know he’s happily ensconced on the fluffy white coverlet on our sofa with his little black nose buried in the book. How he managed to fetch his reading glasses from the upstairs bedroom without my seeing him is anyone’s guess. I suppose that’s one of the advantages of being diminutive in stature.

“Now Mitzi, are you using your blog to plug your new book release?” I hear you asking. Why, of course I am! After all, it’s my blog and I can do what I want with it. Having said that, don’t I provide you with hours and  hours of free entertainment? After all I’ve done for you – sacrificed for you, is it so much to expect a little consideration and support? (Insert Jewish mother guilt-inspiring voice here.) Haven’t I given you the best years of my life? (Insert nagging-wife voice here.) If my book is good enough for my bear, then it’s good enough for you! And take my word for it when I say that Ted’s not easily impressed. You’d be hard-pressed to find a more difficult critic to get past.

So if you want to make me happy (and you do want to make me happy, don’t you?), then click on one of the very handy Amazon carousels located right here on my website (you can select from three different countries – oy, how easy can it be?) and pre-order your copy of In Sleeping Beauty’s Bed now!

Do it because you love me.

And if you don’t, so lie.

(BTW, if you happen to be a book reviewer, drop me a note and I’ll put in a review copy request for you. But you gotta promise to be nice!)